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End of contract termination notice

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New Poster

End of contract termination notice

My 24 month HughesNet contact expires in a little over 90 days.  I will not be renewing for personal reasons (not technical problems or issues with service) How far out can I call to ensure a seemless termination at the end of the contract?

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Distinguished Professor IV

Re: End of contract termination notice

@pcmac 

 

Though a rep can tell you for sure, I would call to terminate the service after the last month of your 24 month commitment has started.  HughesNet terminates the service at the end of service month in which you call, so if you called sometime after that last month has started the service would terminate just as your commitment ends.  Hopefully a rep verifies this.

 

If the reps need any personal information in order to locate your account they'll ask for it through Private Message for the sake of privacy.

 

The reps are on M-F from approximately 9AM to 6PM EST.  They normally reply within a working day, so hopefully you'll see a reply tomorrow.  

 

@Liz @Damian @Remy 


AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit
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Moderator
Moderator

Re: End of contract termination notice

Good morning pcmac,

 

Thanks for reaching out, Gabe hit the nail on the head there. If you have any other questions, please don't hesitate to drop by the community again!

 

-Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.