Forum Discussion
Extreme frustration with Hughesnet customer service
Since March 10th, I have been in contact with tech support regarding issues with my account information; I have called them 8 times and spent a total of 130 minutes on the phone with various reps. ...
Liz,
I went ahead and scheduled my Gen 5 upgrade for the afternoon of Wednesday the 12th.
Please advise if this should be delayed or cancelled due to my current case with the account information access.
Thank you.
Wally Estes
I spoke too soon... Engineering just notified me that the OID error will not impact your upgrade. Do let me know how your upgrade goes. :)
Liz, I will let you know how the upgrade goes and whether or not the OID error persists after the upgrade.
Thank you.
Wally Estes
Great, looking forward to it, Wally!
Liz, the Gen 5 upgrade was completed this afternoon.
I amd still having the OID error.
Wally Estes
