Forum Discussion

Wally Estes's avatar
Wally Estes
Sophomore
8 years ago

Extreme frustration with Hughesnet customer service

Since March 10th, I have been in contact with tech support regarding issues with my account information; I have called them 8 times and spent a total of 130 minutes on the phone with various reps.  ...
Wally Estes's avatar
Wally Estes
Sophomore

Liz, another week has gone by with no update.

 

The problem still exists.

 

Wally Estes

Liz's avatar
Liz
Moderator
8 years ago

Good morning Wally,

 

Thank you for your update. We're still bugging the engineers for updates. I'll let you know when we get any.

 

Your patience and understanding are much appreciated.