Forum Discussion
Extreme frustration with Hughesnet customer service
Since March 10th, I have been in contact with tech support regarding issues with my account information; I have called them 8 times and spent a total of 130 minutes on the phone with various reps. ...
Hi Wally,
Haven't heard back from our engineers regarding live troubleshooting, however, they did implement a fix that should prevent OID errors happening for new accounts. If you register a new account, are you able to view your information in the support center?
Also for our reference, can you please install the HughesNet mobile app to test your main e-mail account and see if you can view everything in there?
Looking forward to hearing back.
I created a new acount, wally1.estes1, and was able to log in with no issues with that account.
I will try the mobile app test this weekend.
Wally Estes
