Forum Discussion
Extreme frustration with Hughesnet customer service
I am so frustrated with Hughesnet. The rep I spoke with before gettin Hughesnet was not knowledgable. I never have service, when I do it is slow. I was not advised that I needed to use ceertain browsers. I was under the impression that I would have 1 bill a bundle. That didn't happen. Everyday is a new challenge. It took me over one half hour to sign in today. Instead of normal speed we have super slow seed. I make call constantly and get no satisfaction.
Aggie
218218notnew wrote:I am so frustrated with Hughesnet. The rep I spoke with before gettin Hughesnet was not knowledgable. I never have service, when I do it is slow. I was not advised that I needed to use ceertain browsers. I was under the impression that I would have 1 bill a bundle. That didn't happen. Everyday is a new challenge. It took me over one half hour to sign in today. Instead of normal speed we have super slow seed. I make call constantly and get no satisfaction.
Aggie
You can use any browser you want. There are no browser restrictions when it comes to the service, though each browser has its own abilities and limitations. Just make sure that you are using an up to date release if your browser of choice does not automatically update itself to the newest. In addition, Adblock Plus, which is the most often recommended ad blocker, is available for the most commonly used browsers. Ad blockers prevent ads from displaying, which can save a decent amount of data.
Though you may receive a discount for signing up for bundled service, the billing for each service is separate, as the services are provided by individual, unconnected companies (other than the connection of working together to offer a bundle).
If you're having speed issues you should start a new topic in the Tech Support section to address it.
