Forum Discussion

Wally Estes's avatar
Wally Estes
Sophomore
8 years ago

Extreme frustration with Hughesnet customer service

Since March 10th, I have been in contact with tech support regarding issues with my account information; I have called them 8 times and spent a total of 130 minutes on the phone with various reps.  ...
Liz's avatar
Liz
Moderator

Hi Wally,

 

I haven't heard back either; I've pinged the engineers regarding your case. 

 

 

Liz's avatar
Liz
Moderator
8 years ago

Good morning Wally,

 

Still nothing... I've just e-mailed them again and pointed out how long you've been waiting for resolution. I hope to have better news for you next time I post back.

 

Your patience and understanding are much appreciated.

 

  • Wally Estes's avatar
    Wally Estes
    Sophomore
    8 years ago

    Thank you for the update. I would really like to get this resolved.

     

    Wally Estes