This issue is now 9 months old; I still receive the OID error when I try and acess my account informatiion.
It has been a month since I have received any communication from hughesnet.
Wally Estes
Good morning Wally,
We have been pinging engineering for help on this since I last posted. We've also just created another request ticket for them so we hope to get this resolved for you. We've done it once, I'm sure we can do it again.
Your patience and understanding are much appreciated.
Good morning Wally,
Engineering has informed me that your account should be free of the OID error now. Please let me know how it goes.
Good morning Wally,
Engineering has informed me that your account should be free of the OID error now. Please let me know how it goes.
Liz, the OID error is gone. I was able to access my account information without any issues.
Will this error resurface if I create a third email address, I curently have two, and then delete one of the three?
Previously, we thought the OID error had been resolved; I deleted a test email account you all had created and the OID error was back.
Wally Estes
Glad to hear it, Wally. Thank you for the confirmation. I've passed along your question to the engineers, I'm also concerned about it returning when future e-mail addresses are added/deleted. I'll let you know once I hear anything back.
Your patience and understanding are much appreciated.
