Forum Discussion

Wally Estes's avatar
Wally Estes
Sophomore
8 years ago

Extreme frustration with Hughesnet customer service

Since March 10th, I have been in contact with tech support regarding issues with my account information; I have called them 8 times and spent a total of 130 minutes on the phone with various reps.  ...
Liz's avatar
Liz
Moderator

Good morning Wally,

 

We have been pinging engineering for help on this since I last posted. We've also just created another request ticket for them so we hope to get this resolved for you. We've done it once, I'm sure we can do it again.

 

Your patience and understanding are much appreciated.

 

Liz's avatar
Liz
Moderator
7 years ago

Good morning Wally,

 

Engineering has informed me that your account should be free of the OID error now. Please let me know how it goes.