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Extreme frustration with Hughesnet customer service

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Moderator
Moderator

Re: Extreme frustration with Hughesnet customer service

Good morning Wally,

 

Engineering has informed me that your account should be free of the OID error now. Please let me know how it goes.

 

Thanks,
Liz

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Sophomore

Re: Extreme frustration with Hughesnet customer service

Liz, the OID error is gone. I was able to access my account information without any issues.

Will this error resurface if I create a third email address, I curently have two, and then delete one of the three?

Previously, we thought the OID error had been resolved; I deleted a test email account you all had created and the OID error was back.

 

Wally Estes

Moderator
Moderator

Re: Extreme frustration with Hughesnet customer service

Glad to hear it, Wally. Thank you for the confirmation. I've passed along your question to the engineers, I'm also concerned about it returning when future e-mail addresses are added/deleted. I'll let you know once I hear anything back.

 

Your patience and understanding are much appreciated.

 

Thanks,
Liz

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