Forum Discussion
Fake product
I inquired about Hughes Net service at my home back in October 2019. When the tech asked what I was needing the service for, I told him I have two boys that game on Xbox Live simultaneously plus strea...
The plan isn't fake. Fake means counterfeit or forged, and this is not the situation, as the plans are real. Your problem is you may have dealt with a sales person who may have misinformed you. That's very easily dealt with: under myAccount and Billing, ask for a sales call review. If the sales person did not set proper expectations and instead gave you a line of misiniformation, the HughesNet staff on this site can deal with it and sort things out for you.
You are doing yourself a disservice by posting the same information under so many different sections. It's not going to help; it may actually make things more difficult for you.
The HughesNet mods on this site will be back on Monday, so you will likely hear from them then. Until then, it's best if you refrain from posting any more regarding your issue.
- It was a fake product, that's what both employees referred to what I was sold. Thank you.
They sold you a real package. It didn't meet your needs, but the package was real. They may have given you misleading information, but the package itself was real.
chrystald2015 wrote:
It was a fake product, that's what both employees referred to what I was sold. Thank you.
