Forum Discussion
Liz
9 years agoModerator
Thanks for your SAN, Alice. I have edited it out of your post to protect your privacy, as this information is considered sensitive and should not be posted publicly.
I arranged a dispatch at the earliest available slot; your complimentary de-installation appointment is currently scheduled for Friday, Apr 29, 2016 between 8:00 AM-11:00 AM.
I've also escalated your case to our installation group here at corporate to address your roof damage concerns. Once I hear back, I'll let you know.
Your cooperation, patience, and understanding are much appreciated.
Thanks,
Liz
I arranged a dispatch at the earliest available slot; your complimentary de-installation appointment is currently scheduled for Friday, Apr 29, 2016 between 8:00 AM-11:00 AM.
I've also escalated your case to our installation group here at corporate to address your roof damage concerns. Once I hear back, I'll let you know.
Your cooperation, patience, and understanding are much appreciated.
Thanks,
Liz
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