Given wrong information on three occasions - no choice but to cancel - advised cust s ervice mgr and was told we would not be charged!!!!!

Hello Doug

Thank you for your post and welcome to our community. We would first like to thank you for trying to work with us in resolving your concerns. We will attempt to locate your account by your name provided and see if your sales call is available to review. If so, we will review it and return back to you with a response. If it is not available, we will let you know immediately what we can do for you. I appreciate your patience.

Thanks,
Amanda