Forum Discussion
James11
10 years agoNew Member
How to ...
How do I remove the satellite thing. I call it a turtle with its head stuck out. But I know there is a technical name. Sorry I need to have someone else remove this for me. I cannot reach it and I am ...
Hello James,
When you receive the box to return the equipment, it will have instructions and should have a removal tool (to my knowledge) but I am not sure if that tool was only needed with the older radios. Are you saying that someone else will be removing this for you or you need someone to come out and remove it?
Regards
Amanda
When you receive the box to return the equipment, it will have instructions and should have a removal tool (to my knowledge) but I am not sure if that tool was only needed with the older radios. Are you saying that someone else will be removing this for you or you need someone to come out and remove it?
Regards
Amanda
Hi Bob,
You sure can! I'm shipping one out to you. :) Here's the standard info you should know:
- The offer includes complimentary HT2000W. It will arrive in the mail within 10 business days. Handling and shipping are also free.
- There is no additional commitment.
- We will ship the HT2000W modem. Once you receive the modem, connect and power it on up to an hour so it will be activated automatically.
- You do not need to return the old modem. Please dispose the old modem properly according to your local waste management guidelines.
You can check the status of your order using your SAN and zip code.
The lady I just talked to said I would have to do another 12 month contract to get the new modem......have been a customer since 2014 with usage issues where on the 14th I had 23GB usage in 1 day and don't stream, Happened 3 months ago also. and my chickens don't use wifi.