Actually, I feel that HughesNet has been very responsive to my posts. In addition there seem to be many forum users who are equally willing to lend a helping hand.
Granted, I'm still having some minor DNS issues with my HT-1100 in conjunction with my Apple AirPort Extreme as a router and the DHCP server, but the employees at HughesNet got me to at least 95% of where I need to be.
I'm still wrestling with the final minutia of specifying a faster DNS route, and am somewhat befuddled by the odd, but working, configuration I had to impose upon the AAE.
Anyway, I hear you, but I've had 3 root canals, and the only good thing about the experience was the Nitrous Oxide! Almost worth the pain, LOL.
Hang in there.
John
Ocean City, NJ