Forum Discussion
Impossible to pay bill on line via cheking account
I'm writing to make you aware of a substantial problem with Hughes' payment system which is costing your company significant revenue and denying ...
jreves wrote:The problem:When I place an order and select a payment method consisting of a bank checking account with a bank routing number and account number your system generates an email message to me claiming that my bank has declined the charge.
What kind of order is it you're trying to place? Are you trying to buy a WiFi booster or some type of add on service for your HughesNet internet?
jreves wrote:When I contact my bank and when I contact the telecheck organization, both of these entities deny that they have received any communication from Amazon requesting a purchase authorization.
Why would they be getting a communication from Amazon for a purchase authorization from HughesNet?
- Reference to Amazon is my mistake editing document. I am just trying to pay my bill via electronic checking. Customer support advises transaction denied by bank. That is NOT TRUE; neither bank nor telecheck has been contacted by Hughes. Therefore impossible to pay bill. Customer support no help. Will be dumping this lousey service.
I hope the mods on this site get back to you soon and sort the problem out for you.
