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My dad had an account with Hughes net but passed away July 11th, 2018

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My dad had an account with Hughes net but passed away July 11th, 2018

My dad had an account with Hughes net but passed away July 11th, 2018. I called to have teh service canceled. They are sending a box for me to send the equipment back. They waived the early cancellation fees but not my dad's last bill. The day after my dad passed away, I turned the modem off and unplugged it. I can't pay his bills.

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Moderator
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Re: My dad had an account with Hughes net but passed away July 11th, 2018

Hello AGardner5,

 

I'm so sorry for your loss, my condolences. I've taken care of this for you and zeroed out the balance. I appreciate you reaching out so we can assist. Please don't hesitate to contact me if there's anything else we can do help in this difficult time. 

Thanks,
Liz

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Moderator
Moderator

Re: My dad had an account with Hughes net but passed away July 11th, 2018

Hello AGardner5,

 

I'm so sorry for your loss, my condolences. I've taken care of this for you and zeroed out the balance. I appreciate you reaching out so we can assist. Please don't hesitate to contact me if there's anything else we can do help in this difficult time. 

Thanks,
Liz

Did my post answer your question? Accept as Solution to help others find it faster.--------------------------------->

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Re: My dad had an account with Hughes net but passed away July 11th, 2018

Thank you so much Liz. You don't know how much I appeciate you helping me. Thank you.

Moderator
Moderator

Re: My dad had an account with Hughes net but passed away July 11th, 2018

You're welcome, AGardner5, anything to help. We're here for you.

Thanks,
Liz

Did my post answer your question? Accept as Solution to help others find it faster.--------------------------------->

Distinguished Professor IV

Re: My dad had an account with Hughes net but passed away July 11th, 2018

@AGardner5

 

Sorry about your dad.  Losses are hard, but our parents are almost always the hardest.  Smiley Sad  

 

Stay strong.  


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