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Need to terminate service immediately, not looking for abuse.

JosBowers
New Poster

Need to terminate service immediately, not looking for abuse.

Hi - I've called and held for over an hour. I am currently on 49th minute on chat with nothing but auto-responders. I need to terminate HughesNet service due to death of family member that paid for the service. On the bright side, hopefully providing more bandwidth for those that need it. 

1 REPLY 1
GabeU
Distinguished Professor IV

Re: Need to terminate service immediately, not looking for abuse.

@JosBowers 

 

The only way you can terminate service is by phone.  You should call 866-347-3292.

 

Right now the reps are VERY busy, so you may have to call back later. 

 

Edit:  I should add that, if you can get through, your hold time may be extensive, as you've discovered, unfortunately.  Smiley Sad  

 

I'm sorry for your loss.


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