Forum Discussion

MsSippi's avatar
MsSippi
New Poster
9 years ago

No onine debit card option for bill payment

I have had problems over the past year with trying to pay my bill by debit card.  I finally found where I could go to the old Customer Care and pay without logging in.  Today, the pay without logging...
Amanda's avatar
Amanda
Moderator
9 years ago

Gwalk,

 

What I am referring to is the Pay My Bill screen if you are logged in. Pay My Bill w/o Logging In still redirects to the old site, which will not be updated anytime soon if at all. IMHO its faster and easier to login and pay your bill than the old way but to each their own :)

 

Amanda

Gwalk900's avatar
Gwalk900
Honorary Alumnus
9 years ago
Amanda wrote:

Gwalk,

 

 IMHO its faster and easier to login and pay your bill than the old way but to each their own :)

 

Amanda

typically I will pay my bill before it is generated in the form of an advanced payment.

Hughes has a rather poor "confirmation number" system, always being 123456. One could never substantiate a payment with that!

If I make a payment without logging in and then  I can see that my payment "took" due to my bill showing a credit balance.

 

One must be very careful when mixing HughesNet and Money.

I have have dealt with the Billing Department in the past and would sooner eat dirt than have to again.