Forum Discussion
No onine debit card option for bill payment
I have had problems over the past year with trying to pay my bill by debit card. I finally found where I could go to the old Customer Care and pay without logging in. Today, the pay without logging...
The card I use is my SS/disability card. Why should that make a difference?
MsSippi
Around last year, maybe a bit longer than that, Hughes began only accepting pre-paid or reloadable cards as one-time payments. If you leave the "save this payment method" box set to No or leave it unchecked, the payment should go through online. If you can try one more time and make sure that box is not checked and/or set to "no" and you are still having the issue, I will bring this up with our billing team.
Thank you,
Amanda
