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Not sure where to post this question

New Member

Not sure where to post this question

Just wondering....does anyone know anything about printers and how to correct an issue with them?  I have an Epson WF-2530 WiFi Printer.  Normally, no problem with it at all.  First, I admit to being not all that great at trouble shooting these things.  So...on to the problem.  About a week ago, I discovered my printer was not copying direct feed pages through the feeder.  It feeds the paper just fine, but nothing is on it when it comes through. No problem with ink levels by the way.  Now, it won't print from online either.  I tried calling home tech and they were at a loss.  Nothing appears to be wrong with the printer itself.  Can anyone walk me through how to check settings to make sure nothing is set wrong?  Or, maybe I need to reset something????  If you can help, I would surely appreciate it.  I have a lot of papers that need to be copied and emailed to doctors and specialists on behalf of my daughter, and since I can't use my fax through the satellite, I have to be able to email copies to them.  Thanks for anything you can do to help.  Hope I wrote this clearly....
10 REPLIES 10
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New Member

Re: Not sure where to post this question

Thanks Bill, but I made sure I wasn't doing that wrong with the paper.  It just won't print anything on the paper.  I was hoping not to have to call Epson, but if I can't get this worked out, will probably have to go that route.  All helpful input is so appreciated.  This is really important to us that I get this up and printing.  It happened once before, and a tech walked me through resetting the settings on the printer, but that was a while back.  I don't feel comfortable just doing that without guidance.
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New Member

Re: Not sure where to post this question

By the way, it won't copy scanned images either.
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Sophomore

Re: Not sure where to post this question

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Assistant Professor

Re: Not sure where to post this question

It will print a page directly from the computer?
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New Member

Re: Not sure where to post this question

O.K....I have to thank foxbrook for posting the obvious that I did not even think of checking.  That was it, just needed a nozzle cleaning.  I feel very duh right now.  Thanks to Bill and sgoshe also for the attempt to help and especially for the humor suggestion Bill.  All is well in printerville now.  Upward and onward.  Thanks again foxbrook
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New Member

Re: Not sure where to post this question

No sgoshe, it was not printing anything, just running paper through with nothing on it.  It needed a good cleaning as foxbrook said.  Thanks for the jump in to help though and to Bill also.
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New Member

Re: Not sure where to post this question

Thanks for the link Bill.  I went to several pages to scout out a phone number to call, but just kept running into pay for an answer sites.  Thanks again.
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Moderator
Moderator

Re: Not sure where to post this question

Ah... nice to see a resolution to this. Thanks foxbrook! 

Glad you got your printer concern addressed and thanks for keeping us in the loop, cuddlebug!

-Liz
If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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New Member

Re: Not sure where to post this question

Thanks Liz....WHAT????  No joke about this....wow...I'm disappointed.