Not sure where to post this question

Thanks Bill, but I made sure I wasn't doing that wrong with the paper.  It just won't print anything on the paper.  I was hoping not to have to call Epson, but if I can't get this worked out, will probably have to go that route.  All helpful input is so appreciated.  This is really important to us that I get this up and printing.  It happened once before, and a tech walked me through resetting the settings on the printer, but that was a while back.  I don't feel comfortable just doing that without guidance.