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Plan change/commitment

Freshman

Plan change/commitment

If I upgrade from the gen5 30/gb plan to the 50/gb plan does that reset, extend or in any way change my 24 month commitment?  I cannot find a direct answer from searching.  Thank you!

 

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Distinguished Professor IV

Re: Plan change/commitment

@KennyCII

 

Upgrading to a new plan on the same service (Gen5) does not extend your 24 month commitment.  Only when there is an equipment upgrade, like if you were going from Gen4 to Gen5, does it extend, or start a new, commitment.  


AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit

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4 REPLIES 4
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Distinguished Professor IV

Re: Plan change/commitment

@KennyCII

 

Upgrading to a new plan on the same service (Gen5) does not extend your 24 month commitment.  Only when there is an equipment upgrade, like if you were going from Gen4 to Gen5, does it extend, or start a new, commitment.  


AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit

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Moderator

Re: Plan change/commitment

Hi Kenny,

 

The answer provided by GabeU is correct, let us know if you have any other questions.

 

Thanks,

Amanda

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Freshman

Re: Plan change/commitment

Excellent, thank you both!

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Distinguished Professor IV

Re: Plan change/commitment

You're very welcome.  Happy to help.  Smiley Happy  


AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit