Hughesnet Community

Plan change/commitment

cancel
Showing results for 
Search instead for 
Did you mean: 
KennyCII
Freshman

Plan change/commitment

If I upgrade from the gen5 30/gb plan to the 50/gb plan does that reset, extend or in any way change my 24 month commitment?  I cannot find a direct answer from searching.  Thank you!

 

1 ACCEPTED SOLUTION
GabeU
Distinguished Professor IV

@KennyCII

 

Upgrading to a new plan on the same service (Gen5) does not extend your 24 month commitment.  Only when there is an equipment upgrade, like if you were going from Gen4 to Gen5, does it extend, or start a new, commitment.  

View solution in original post

4 REPLIES 4
GabeU
Distinguished Professor IV

@KennyCII

 

Upgrading to a new plan on the same service (Gen5) does not extend your 24 month commitment.  Only when there is an equipment upgrade, like if you were going from Gen4 to Gen5, does it extend, or start a new, commitment.  

Amanda
Moderator

Hi Kenny,

 

The answer provided by GabeU is correct, let us know if you have any other questions.

 

Thanks,

Amanda

KennyCII
Freshman

Excellent, thank you both!

GabeU
Distinguished Professor IV

You're very welcome.  Happy to help.  🙂