Forum Discussion
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I recently logged into the HughsNet customer service sight in my system controller. When I queried "View my Bills" I received the prompt "We are moving to a New Login Process. Complete the quick regis...
Daniel - Christopher is right. This is quite unusual. In investigating your account we can see that you contacted us earlier in the year in reference to NetFlix and VoIP issues. If the sales rep misled you - that's unfortunate. We can fix that here. We're removing the VoIP charges for Jan and ensuring it stays off. We also want to understand if the HughesNet service is not meeting your expectations, maybe we need to bring in advanced support.
You'll be contacted later today confirming the Jan credits to your invoice and follow up on any other service performance concern you might have. Most of all, thank you for posting so we can get to the bottom of the problem.
You'll be contacted later today confirming the Jan credits to your invoice and follow up on any other service performance concern you might have. Most of all, thank you for posting so we can get to the bottom of the problem.
