Forum Discussion
Poor service and not honoring agreements
I requested early termination . a supervisor persuaded me to keep service with agreement of 2 months no charge on my service since it had been down for 2 months. Not only did i get charged for the 2 months but they even added a extra 20$ . this exra 270$ coming outta my bank made my account be overdrawn for about 12 hours. But my bank charged me 180$ overdraft . they were gonna put the 180$ so longs as hughs net refunded the 270$ . hughsnet refused and instead said they would give me a 113$ credit on next month. Thia has cost me close to 500$ . im disabled and thats about the amount ithought id have til payday in 3 weeks. In 6 months of hughs net ive had 1 month of good service and 5 months of crap. I think i can persude 3 orr 4 houses on my street to dump hughs net and i plan on trying the next street over and so on. Id like to hurt them as they have me. Lol. 2 billion dollar company. Treating disabled vets and elderly in such bad ways. Shame on hughsnet
Orlandomas577.
I see it's your first post. Welcome to the Community! We'd love to look into this for you, but we'll need a bit more information first. I was unable to find your account linked to your Community profile, so please send your account number or a phone number attached to this link!
Thanks,
Remy
- Orlandomas5774 years agoFreshman
Ive got all i need to know and thats where to send hughsnets equipment and ive excepted the fact that instead od costing me 400$ or so to opt out of this poor service company that its gonna cost me closer to 1000$. But atleast my 6 month BAD EXPERENCE WILL be over . (I PRAY).
- maratsade4 years agoDistinguished Professor IV
Remy offered to look into your issue and help you. If you're not looking for help, what is your purpose for opening a ticket on this site?
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