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Returning equipment

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Returning equipment

Instructions say to put packing slip in box with equipment. No packing slip sent to me. Should I send box without or contact hughesnet to send me one.
Distinguished Professor IV



The reps are off for the evening, but they'll likely reply tomorrow to let you know.


Hello @Deb5,


Thank you for posting and welcome to the community. The return box normally comes standard with a packaging slip. These slips have started to be placed on the outside of the box instead of the inside. I recommend checking there as well. If your packaging slip is not there either, please send the equipment back without the slip and I will manually monitor the return. 





We're closing this thread since we never got a reply from you. I do see that all of the equipment has been successfully returned. Because of this, you will not be charged any Unreturned Equipment Fees. If you still have further questions, please create a new topic or send me a private message.