Returning equipment

[Deb5]

Instructions say to put packing slip in box with equipment. No packing slip sent to me. Should I send box without or contact hughesnet to send me one.

[GabeU]

@Deb5 

The reps are off for the evening, but they'll likely reply tomorrow to let you know.

[Damian]

Hello @Deb5,

Thank you for posting and welcome to the community. The return box normally comes standard with a packaging slip. These slips have started to be placed on the outside of the box instead of the inside. I recommend checking there as well. If your packaging slip is not there either, please send the equipment back without the slip and I will manually monitor the return. 

-Damian 

[Damian]

@Deb5,

We're closing this thread since we never got a reply from you. I do see that all of the equipment has been successfully returned. Because of this, you will not be charged any Unreturned Equipment Fees. If you still have further questions, please create a new topic or send me a private message. 

-Damian