Forum Discussion

Deb5's avatar
Deb5
New Member
6 years ago

Returning equipment

Instructions say to put packing slip in box with equipment. No packing slip sent to me. Should I send box without or contact hughesnet to send me one.
  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    6 years ago

    Deb5 

     

    The reps are off for the evening, but they'll likely reply tomorrow to let you know.

  • Damian's avatar
    Damian
    Moderator
    6 years ago

    Hello Deb5,

     

    Thank you for posting and welcome to the community. The return box normally comes standard with a packaging slip. These slips have started to be placed on the outside of the box instead of the inside. I recommend checking there as well. If your packaging slip is not there either, please send the equipment back without the slip and I will manually monitor the return. 

     

    -Damian 

    • Damian's avatar
      Damian
      Moderator
      6 years ago

      @Deb5,

       

      We're closing this thread since we never got a reply from you. I do see that all of the equipment has been successfully returned. Because of this, you will not be charged any Unreturned Equipment Fees. If you still have further questions, please create a new topic or send me a private message. 

       

      -Damian