Forum Discussion
South Carolina Floods and non use.
I am in South Carolina and due to flooding was not able to use my service for 1 week does HN have a policy that will compensate me for the time of not being able to use my service. obviously this wa...
Hello Deborah,
We do have special instructions for agents who encounter customers who have been through a natural disaster and what kind of options we can offer (credits, suspensions, etc) until they can rebuild or re-enter their homes. I have your account information from another post you made a while back, so you're good! We'll go ahead and process it now.
Thanks,
Amanda
We do have special instructions for agents who encounter customers who have been through a natural disaster and what kind of options we can offer (credits, suspensions, etc) until they can rebuild or re-enter their homes. I have your account information from another post you made a while back, so you're good! We'll go ahead and process it now.
Thanks,
Amanda
