Forum Discussion

Claudine Costa-'s avatar
Claudine Costa-
New Member
11 years ago

They still won't give me credit for my payments.

This is the worst company I have ever dealt with.I have sent them 2 checks for 226.10 which they have cashed and they still say I haven't payed.Sent them the checks front and back which shows the deduction .They still won't give me credit for my payments.Disgusting.Now they will have to talk to my lawyer I'm done with them.

Note: This conversation was created from a reply on: What can I do in order to "break it off" with hughes Net and not pay an early ter....
  • Liz's avatar
    Liz
    Moderator
    11 years ago
    Hi Claudine,

    Welcome to the community and thank you for your post, we want to address your concerns. We were able to pull up your account based on your community profile information. Your billing history shows that check #5153 was credited to your account yesterday, 12/16. Your other check #5159, which was sent 12/12, as any other checks sent to us can take up to 10 days to be reflected in your account. If after 12/22, your second check has not been reflected in your account, please post back here so we can investigate further.

    If you have additional questions, please let us know, we're happy to help.

    Thanks,
    Liz