Forum Discussion
Unauthorized payment
Just like the many MANY other customers, HughesNet also took an unauthorized payment from me. I canceled the very slow and terrible service when a serviceman came out to see what was wrong with my equ...
Hello Kimberly,
Thank you for reaching out. I am very sorry to hear that this has happened to you. I have reviewed your billing, and I am going to have the issue escalated. Your cooperation, patience, and understanding are much appreciated.
Thanks,
*Felicia*
Officially 24 hours since HughesNet took payment out of my account without authorization from me and I started calling and emailing. No resolution at all. Does being patient mean waiting until after Christmas to get my kids Christmas money back?
