Forum Discussion

Kclark79's avatar
Kclark79
Freshman
8 years ago

Unauthorized payment

Just like the many MANY other customers, HughesNet also took an unauthorized payment from me. I canceled the very slow and terrible service when a serviceman came out to see what was wrong with my equ...
cheat
lie
steal
Unauthorized payment
Kclark79's avatar
Kclark79
Freshman
8 years ago
Officially 24 hours since HughesNet took payment out of my account without authorization from me and I started calling and emailing. No resolution at all. Does being patient mean waiting until after Christmas to get my kids Christmas money back?
Hardy's avatar
Hardy
Moderator
8 years ago

Kimberly,

After reviewing the sales call, the terms and conditions were read to you in regards to automatic bill pay. You can review the terms and conditions here, under 6.2 Payment. Please let me know if you have further questions or concerns. 

Thanks,

*Felicia*