Curious, why did it take so long to notice the money being removed, and why did it take so long to post about it? I would be surprised to hear, "i didn't know this place existed" or similar at this point.
That aside, I really hope @Liz can look into your account notes and figure out what's going on. I highly assume you have since gotten rid of your Hughesnet Modem, power brick, and Radio even though those are the property of Hughesnet unless purchased during signup...
Good morning Debra,
Welcome to the community and thank you for posting, you've come to the right place for help. I definitely want to help address your concerns, so I've pulled up your account. Let me investigate your case notes further; I'll post back or send you a private message if I have updates or questions for you.
Your patience and understanding are much appreciated.
Thank you for your patience. Please check your PMs as I've given you an update on our resolution.