Forum Discussion
Upgraded & having acct. issues
Admin-1/3/18 I upgraded to Gen 5. I was told I would receive modem in 4-7 days. I was given the price for 20gb $59.99 plus 9.99 equipment, and that price would be for 6 months, and then it would go up...
The reps are very busy as of late, so to make sure that they see your post I will go ahead and tag them. It can take them a day or two to reply, so please hang in there.
Edit: The reps are on M-F from approximately 8AM to 5PM EST, so it's very likely that they will not answer until at least Monday. Sorry about the delay. :(
