Forum Discussion

kelley.nesbitt5's avatar
6 years ago

Why do I have less data on the first of the month than what I pay for each month?

March 1: 6.3GB Feb 1: 5GB on my usage chart instead of 10 that I pay for.

  • maratsade's avatar
    maratsade
    Distinguished Professor IV

    Is your data supposed to reset on the first of every month? My data, for example, resets on the 9th of every month. 

      • maratsade's avatar
        maratsade
        Distinguished Professor IV

        Might be something chewing up data (smart home, DirecTV on demand, something along those lines that can eat data very quickly) -- I'm sure the Hughesnet staff on the site can check out your site remoitely and see what may be going on.  I hope you get this resolved soon!