Welcome to the community and thank you for posting. We'll look into this for you and post back once we have news or additional questions for you. In the meantime, you can view a breakdown of your bill on line, which should explain what each charge is for. To view your bills online, mouse over My Account at the top, then click on My Bill.
Your patience and understanding are much appreciated.
If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.