Forum Discussion
Worst Internet Service Ever
I went with HughesNet after the sales person assured me this would be FASTER than Comcast. Not true. I pretty much can't even web browse. I'm thinking of paying the cancellation fees. I'm now moving b...
Hi mhasanyeh,
Your sales call review came back and found that the sales agent did incorrectly lead you on that we would be faster than Comcast. Once again, I do apologize for the agent misspeaking, they will be coached on how to properly position our service with other ISPs.
I've created a case you may reference so that you can call in to cancel your service without any Early Termination Fees. Reference case number 50757797, it has instructions from corporate to let you do so. Please give us a call at your convenience at 866.347.3292 to cancel, we're available 24/7.
Feel free to contact us again if you have any other concerns.
Thanks,
Liz
Your sales call review came back and found that the sales agent did incorrectly lead you on that we would be faster than Comcast. Once again, I do apologize for the agent misspeaking, they will be coached on how to properly position our service with other ISPs.
I've created a case you may reference so that you can call in to cancel your service without any Early Termination Fees. Reference case number 50757797, it has instructions from corporate to let you do so. Please give us a call at your convenience at 866.347.3292 to cancel, we're available 24/7.
Feel free to contact us again if you have any other concerns.
Thanks,
Liz
