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cancel my account

New Poster

cancel my account

I would like to cancel the service.

2 ACCEPTED SOLUTIONS

Accepted Solutions
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Professor

Re: cancel my account

To cancel, you will need to call 866-347-3292. You may have to pay an early termination fee if you're still under contract. See http://legal.hughesnet.com/ServiceTermsAndConditions-current.cfm

To avoid equipment charges, you will also need to return the equipment (modem, power pack, and the radio from the dish). You will get a kit to return the equipment when you cancel the account.

 

*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.

Moderator

Re: cancel my account

Yuanhuai,

I have spoken to the agent that called you, and I would just like to verify that you are certain you would like to cancel your services?

Felicia

3 REPLIES 3
Highlighted
Professor

Re: cancel my account

To cancel, you will need to call 866-347-3292. You may have to pay an early termination fee if you're still under contract. See http://legal.hughesnet.com/ServiceTermsAndConditions-current.cfm

To avoid equipment charges, you will also need to return the equipment (modem, power pack, and the radio from the dish). You will get a kit to return the equipment when you cancel the account.

 

*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.

Moderator

Re: cancel my account

Hello Yuanhuai,

  Welcome to the community and thank you for posting. I am sorry to hear this. 

Thanks,

Felicia

Moderator

Re: cancel my account

Yuanhuai,

I have spoken to the agent that called you, and I would just like to verify that you are certain you would like to cancel your services?

Felicia