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cancellation of account

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lorka42
New Poster

cancellation of account

i contacted support two days ago to request a cancellation, they have not replied. I hereby cancel my account and will pay no further bills sent to me, nor will I be responsible for them.
1 ACCEPTED SOLUTION
maratsade
Distinguished Professor IV

That's the one.

 


@Keysguy wrote:

What is the 800#?

I show 866-347-3292 to cancel


 

View solution in original post

5 REPLIES 5
maratsade
Distinguished Professor IV

You can't cancel accounts here, and until your account is actually closed, you are responsible for payments.

 

To cancel, you will need to call 866-347-3292. You may have to pay an early termination fee if you're still under contract. See http://legal.hughesnet.com/ServiceTermsAndConditions-current.cfm

To avoid equipment charges, you will also need to return the equipment (modem, power pack, and the radio from the dish). You will get a kit to return the equipment when you cancel the account.
The instructions for removing the radio are here: http://support.hughesnet.com/sites/support.hughesnet.com/files/inline-files/1041328-0001_b_0.pdf
They'll also be included in the return kit.

Keysguy
New Member

I also wish to cancel my account when 24 months have expired.

maratsade
Distinguished Professor IV

@Keysguy , When you're ready to cancel, call the 800 toll-free customer service number. That's the only way to cancel your account. 

What is the 800#?

I show 866-347-3292 to cancel

maratsade
Distinguished Professor IV

That's the one.

 


@Keysguy wrote:

What is the 800#?

I show 866-347-3292 to cancel