cancellation of account

[lorka42]

i contacted support two days ago to request a cancellation, they have not replied. I hereby cancel my account and will pay no further bills sent to me, nor will I be responsible for them.

[maratsade]

You can't cancel accounts here, and until your account is actually closed, you are responsible for payments.

To cancel, you will need to call 866-347-3292. You may have to pay an early termination fee if you're still under contract. See http://legal.hughesnet.com/ServiceTermsAndConditions-current.cfm

To avoid equipment charges, you will also need to return the equipment (modem, power pack, and the radio from the dish). You will get a kit to return the equipment when you cancel the account.
The instructions for removing the radio are here: http://support.hughesnet.com/sites/support.hughesnet.com/files/inline-files/1041328-0001_b_0.pdf
They'll also be included in the return kit.

[Keysguy]

I also wish to cancel my account when 24 months have expired.

[maratsade]

@Keysguy , When you're ready to cancel, call the 800 toll-free customer service number. That's the only way to cancel your account. 

[Keysguy]

What is the 800#?

I show 866-347-3292 to cancel

[maratsade · Accepted solution]

That's the one.

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@Keysguy wrote:

What is the 800#?

I show 866-347-3292 to cancel

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