hessy41
7 years agoSophomore
internet price
I just wrote a whole letter and it disappeard I was complaining about how they said I had to buy the equipment, then found out later , like 3 or 4 days that I could have rented it. They then said I...
you didn't pay attention any more than they did. I said the first month of $15, was because they gave me credit for the first month of my $300 . Then they claimed I couldn't rent it due to my credit which I already went over you with. So the next month they charged the $49. Also I found out the first month they reset your data limits so you get more data. They never explained anything to me about that. The lady that told me to write here excplained that. They also lied about my credit. They sent me a letter stating my credit wasn;t anygood. I called them and he said I had got that by mistake. Whatever you want to hear they tell you. I checked on 3 of my credit reports, there had been no inquiries for over a year. I've never streamed or whatever you call it, never downloaded movies, when I told them what I did they said this would be plenty of data. I'm more concerned about alll their lies. You say they didn't lie well look at all the redcorded phone calls in order and you will see where and how they did it.
What exactly would you like the company to do, hessy41?
I'm sure Amanda or Liz can check your account notes and provide some help, but it would be a good idea if you stated your expectations clearly. Right now you are just stating what happened.
*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.
I just want to get out of this contract because the company is built on lies, if you read my note all through you would see that. I guess you did read most of it. At least you responding more civil. any way I want out of the contract without paying any fees. That's the bottom line.
Hessy, I'm sure the Hughesnet reps will be looking at this and getting back to you. It may take a bit of time because there may be other people ahead of you, so hang in there; help is coming.
*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.
ok, thanks. I just sent you a letter trying to clear up what I said when I was so mad. Again, sorry, you just got the brunt of it all. Will I have to kee checking back on this or will they e mail me their decision.?
as I stated in my last long letter at the bottom, I want out of my contract with no fees. I guess I bought the equipment so I won't get that money back. I assume.