Forum Discussion
Chrismiles
8 years agoNew Member
on lease program got charge for equipment
I signed up for gen 5 asked for the lease program and they still charged me $540 for a billing cycle I've called 12 times none of the customer service reps have adjusted the price going in to the next...
Liz
Moderator
Hi Chrismiles,
You had a credit pending on the account, I'm currently working to have that credit pushed through so that you can pay the correct amount due. I'm also confirming that the account was switched from purchase to lease.
Liz
8 years agoModerator
Hi Chrismiles,
Thank you for your patience. We've converted the account to lease and have adjusted the charges on the account. Please pay the new current balance to avoid delinquency. If you have additional concerns, please don't hesitate to reach back out to us so we can address them for you.
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