Forum Discussion
cuddlebug
10 years agoNew Member
still unable to view my invoices help please? I already checked in
Unable to view my bill invoices. Just keep getting errors. Liz was going to check into an issue Hughes was having but still haven't heard back. Anyone else having issues with this? Info and help a...
Gwalk900
10 years agoHonorary Alumnus
Cuddlebug,
I pay my invoice billing (early) each month. Doing so I have to enter the amount I wish to pay as "Advance Payment" as shown below:
Now ... watch the for the following VERY CAREFULLY .....
"Do you wish to use your Banking Info on file": NO !!!!!!!!!
Next and this is very important UNCHECK the box that authorizes Hughes to AUTO BILL with the info you just entered:
Watch this one very closely:
Then, I log into my dashboard and check to see that the payment successfully "took" by looking for a negative value, meaning I have a "credit" balance.
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