About maratsade

@GabeU wrote: Me either.  I've got 21GB myself, and I want to keep them.  I don't know if I will ever have a chance to use them, but I want to keep them, anyway.  LOL.     And hey, maratsade, we're Tutors now!  Yippee!!!   I just saw this! You totally have earned it.  In my case, I think I have proven my earlier comment that if I posted enough [inane] posts, I'd move up the ranks. And it happened!    ... View more

@GabeU wrote: Me either.  I've got 21GB myself, and I want to keep them.  I don't know if I will ever have a chance to use them, but I want to keep them, anyway.  LOL.   LOL, Gabe.  I am beginning to wonder if I'll ever need them, but maybe when Windows releases the Creator Update, it'll eat up my data and I'll be happy to have them.  ... View more

"With that said, larrykelly had an issue with them not transferring, but he called and they replaced them."   I'd do that too -- I've amassed 25 gigs worth of tokens. I wouldn't want to lose them! ... View more

@GabeU wrote: @maratsade wrote: @C0RR0SIVE wrote: To be honest... SmartBrowsing replaced the FAP...  Soo... but if one's using SB and wants to stream Netflix, eventually one goes into regular FAP, right?  Yep.  But, with Gen5, that doesn't appear to be the case.  The FAP speed may be enough to stream in lower def.   WOW. Impressive.  ... View more

Stupid question of the day: the tokens we have purchased transfer to Gen5 like they did from Gen3 to Gen4, correct?  ... View more

@C0RR0SIVE wrote: To be honest... SmartBrowsing replaced the FAP...  Soo... but if one's using SB and wants to stream Netflix, eventually one goes into regular FAP, right?  (ETA: I sense this might be another SQOTD*)       *stupid question of the day ... View more

@GabeU wrote: @maratsade wrote: Seems so from reading this:   No Hard Data Limits† With HughesNet Gen5, hard data limits are a thing of the past. Well, that's playing around a little with the meaning of "hard data limits",     It's the language spoken by those whom Shakespeare wanted to kill.   ... View more

You can browse normally as long as you stick to Web browsing and email.  Stuff that uses a lot of data, such as streaming, won't work, and will lead to FAP.  At least on Gen4.  Is that smart? Yes, it is.  Users never got this with Gen3. It's been a big improvement.  ... View more

Seems so from reading this:   No Hard Data Limits† With HughesNet Gen5, hard data limits are a thing of the past. We’re committed to helping customers stay connected no matter what. That means even if you exceed your plan data, there’s no reason to stress! We won’t cut you off or charge you more. You’ll be able to stay connected at reduced speeds until the next billing cycle. Or, you can always use a Data Token to return to full speed.   Small print: †If you exceed your monthly plan data, you will experience reduced data speeds until that start of your next billing period. Reduced speeds may be as low as or lower than 1 Mbps and may cause Web sites to load more slowly or affect the performance of certain activities, such as video streaming or large downloads/uploads. Visit legal.HughesNet.com for network management details. ... View more

"When you have issues you may wish to check the weather at your Gateway location as wll as your own."   This tidbit is very important, imo. I didn't use to know this, and when I was told by a helpful Hughes CSR way back when I still had Gen3,  it explained so much.  Before I knew that the weather at the gateway could have an influence on reception, a sunny day was a head scratcher. Learning is good. (And now I can just blame Salt Lake City for everything).  ... View more

"We are in an age of acceleration in technology, and I think we are often construing our experience upon the model of our experience with purely mechanical systems -- products like toasters and refrigerators. But when we stop for a moment to consider just what is going on with a system like Hughesnet, it's actually kind of breathtaking that it works at all, let alone as reliably as it does."   Yes, exactly! Well put.  ... View more

@Bob5 wrote: Hughesnet has been bragging for months that there were bigger data plans coming with Gen 5. So where are they? Data plans are no bigger then Gen 4. All the plans I see for my area are bigger than the Gen 4 plans. ... View more

never mind... ... View more

@shadow357 wrote: Thanks for the reply but the problem is I am not even getting gen 4 speeds. Top speed of 1.9 kbps , is that really and acceptable speed for this system? Not in my book. All Im asking for is at leat close to the advertised and promised speeds, nothing more. Im hoping there is a simple setting somewhere in the modem. Seriously I want to make this work but if this is what I can expect speed wise what is the sense in keeping it around if my dsl is only .3 kbps slower and hlf the cost.   Have you tried sending a PM to one of the admins here?   ... View more

Check your system control center a http://192.168.0.1.  Look for the Gateway ID number under System Information.   ETA: Here's a list (it's not complete, though)   #1: Salt Lake City UT #2:Albuquerque NM #3: Amarillo TX #4:Billings MT #5:Midland TX #6:Flagstaff AZ #8:North Platte NE #9:Missoula MT #11:El Paso TX #12:Tucson AZ #13:Rapid City SD #14:Edmonton, Canada #15:Regina, Canada ... View more

@MSmith wrote: Sunday 3/19 Down once again at 10:55 through 11:03 am.  Same code, clear skies. Check the skies at your gateway. Often the weather at the gateway influences your access. ... View more

"I tried to call yesterday about changing from my Gen4 plan to the posted Gen5 service special of Gen5/20gb @ $49.99 per month and got hung up on."   I would try calling again a few times before making the assumption that people are hanging up on me. Once can easily be an accident. ... View more

" I love that when I complained about my speed something was done. I now am running at a good speed."   I'm confused a bit by this statement. Did you expect the company to ignore your request for a fix?  ... View more

@AP wrote: Radio Silence for two days. Any other suggestions? 3 PMs to Amanda remain unread. Does someone read her messages when she is out? Do we have a way to say: out of reach, out of office? Did I send it the wrong way? So connected with no information flowing....   Getting frustrated again.    AP I totally understand your frustration. Have you tried sending a PM to Liz? ... View more

@rlucken wrote: This is just a game they play to keep stringing you along.  No help is coming. What do you base this comment on? ... View more

", it says you must be a new customer to get the savings. Well if you want to get all tech. You are a new customer when you upgrade to gen 5. Because you start a new contract for 2 years."   The contract would be new, but the customer would not be.  ... View more

"I have talked to a bunch of people at hughesnet.....one thing I will say is they stick to their guns on not letting you out of a contract. "   I have been on this site for a while and have seen them let people out of a contract in some circumstances.  I hope your issue will get resolved soon.  ... View more

"I pay for speeds "up to 15Mbps", but have been told repeatedly that 60% of that is "normal"."   Up to means that the speed can be anything from 0 to 15. Speeds are not guaranteed.   HughesNet service is available in the contiguous U.S. with an unobstructed view of the southern sky, and its usage is subject to the Fair Access Policy. Actual speeds vary based on the amount of traffic on the Internet, content on a particular Website, or by the overall performance and configuration of your computer. Stated speeds and uninterrupted use of service are not guaranteed. Actual speeds will likely be lower than the maximum speeds during peak hours.   Source: http://legal.hughes.com/SubAgree-01-01-15.cfm   If you subscribed on or after March 10, 2017, then the terms are   HughesNet® service is available in the contiguous U.S., Alaska and Puerto Rico with an unobstructed view of the southern sky, and its usage is subject to the Fair Access Policy. Actual speeds vary based on the amount of traffic on the Internet, content on a particular Website, or by the overall performance and configuration of your computer. Stated speeds and uninterrupted use of service are not guaranteed. Actual speeds will likely be lower than speed indicated during peak hours.   Source: http://legal.hughes.com/SubAgree-03-16-17.cfm ... View more

Well, if you have a service you like, then you should switch back.... Sometimes you have to pay more to get what you need,  though you sound like you might be able to negotiate a lower price for yourself!  I have Verizon here, but it's not very good and it can be more expensive. I'm delighted with Hughesnet, as it works very well for me, but I know it doesn't work for everyone.   ... View more

@TampaGal, do you have any other service providers in your area?  ... View more

"That's your guys solution for the customer tell them to settle for lower quality videos."   It's a capped service. There's only so much data. That solution saves data, but you can always continue to buy more data and watch HD as much as you want.   " Would you buy a steak at a fancy restaurant for 20 bucks and be ok with getting a mcdouble from mcdonalds instead? No, you wouldn't, you would be upset and you would never go back to that restaurant again."   Would you ask for a filet mignon at McDonald's?  Most reasonable people would not, because they would know that's not how McDonald's works.   "you would never go back to that restaurant again."   That's your choice as a consumer. You can always drop the service, and if you're still under contract, you can pay the fee to break it and you can then walk away and find another ISP.   ... View more

Content deleted by user. (It would be nice if we could delete our own posts).   ... View more

I love turkey buzzards. There are scads of them here, usually hanging out like a convention of undertakers.  I don't know what type of owl I saw (first one I had ever seen close up -- I can also just hear them) but it looked pretty run of the mill brown. You were lucky the owl you rescued didn't attack you, and it was really kind of you to rescue it. I imagine they're incredibly strong!  I once saved a squirrel that a car had hit (it was also stunned), and as soon as it recovered its bearings it bit my finger.  I also pick up turtles, because drivers like to run them over for "sport."  I take them across the road, in the direction they were going, and drop them off in the woods away from the road. ... View more

Not had a winter where I'm at. Dusting of snow, 60-70 even in February. Very mild winter here, with only a few snow storms that melted very quickly. ... View more

 I just bought a new pair of binoculars so I can watch the deer and turkeys in the field, though I often have them in my front yard.  I even have a blue heron that frequents my pond during the summer.  How nice! I can see mostly lots of deer grazing in my pasture, and sometimes turkeys in the woods. Lots of turkey buzzards, lots of owls (once there was one sitting on my mailbox -- gorgeous creature), and one time there was a bear in the woods. ... View more