About maratsade

"Can I get off this boat?"   Of course. You can cancel your account at any time, keeping in mind you will need to pay an early termination fee.  Cancellation can only be done by phone, 866-347-3292.     If you're willing to work with the reps here to improve your experience or fix problems, then you may want to give more information about what your technical issue is, and provide details and context as to what exactly is happening ("Everything is broken" is not really helpful here) and when it happens, what you are trying to do when it happens, your device configuration, type, operating system, any errors displayed on the modem's internal page, etc.    If you are referring to low speeds, you will need to follow the required troubleshooting protocol before the reps on the site can get involved.    You may also want to read the legally binding subscriber agreement, especially the service disclaimers.          ... View more

I'm using another VPN, but they might be using their servers. I'll check that out. Thanks for the heads up ! ... View more

As Liz wrote, " Hughes has identified that the Treasury Direct website claims to support IPv6, but is not configured correctly. "   The problem is with the configuration of the Treasury Direct website.  HughesNet is working on a workaround for customers affected by the Treasury Direct website's misconfiguration issue (which is not a HughesNet issue).  Another workaround is to use a VPN to access the specific site.    The issue may likely occur again with other websites that have a misconfiguration, and just like now, it won't be a HughesNet issue.    @pankr003 wrote: This problem occurred before and there are other questions about it if you search. Hughes must have fixed the problem before.  I asked about the problem in 2018 if I remember right. Now it came back on two of my computers but one works OK.     ... View more

Thank you all for your kind and helpful replies.   I appreciate all the information regarding PlayOn Cloud and will definitely take a look at it.  I also look forward to any updates regarding the current performance investigation.  Improving the download speeds enough to make live streaming, with the quality set to the absolute minimum setting, viable during evenings and weekends would be greatly appreciated.   Let me know if I can provide any more information to help with solving this issue. ... View more

I don't like the wording in that, what so ever...  Depending on the price increase, it may cause a lot to jump ship.   Infrastructure costs have surely gone up...  Though, it seems this is a change of contract, hence the 30 day notice they are stating... This means even newly registered users can freely jump ship with no ETF...   What throws me for a loop is, I am on a VERY old plan, a 5GB Gen4 Choice plan, so is there going to be a 7.5GB plan, that's only $5 more? Or am I going to be seeing a $20 or $30 increase?   I can afford $5... Maybe $10...  But if this bumps me to the next plan tier entirely, then I might actually have to abandon ship regardless of my status...  Food is hard enough to afford right now :\ ... View more

You may want to answer the question Remy asked.  ... View more

Keep in mind that turning off the VDS is no guarantee that you will be able to stream during times of high congestion.  Additionally, your data will be used very fast. ... View more

If the show is recorded, it wouldn't be using data or be connected to the internet, so there would not be any buffering.   Where are these shows being recorded to, and what do you use to watch them?   Latency and congestion affect satellite internet and there's nothing to be done about it,as it's related to the technology itself, the laws of physics, and users trying to do data intensive activities on a limited data environment.   if you want to watch games, why not get satellite TV? That uses no data and there's no buffering unless the weather is really bad.   ... View more

@SVA1 wrote: Obviously the concept of my question is beyond what you can answer as a hughsnet rep here. Saying how I use data is on me doesn't answer my question on how usage changed dramatically after the first months, with less actual use. But you represent hughsnet, it's obvious hughsnet is never at fault and customers never have valid concerns according to you.  After 16+ years of using HughesNet, and during that time having to learn how to conserve data in order to make the relatively small monthly amount last, your question is hardly beyond what I or others can help you to figure out, but when you insult those who might be able to help right from the start, I wouldn't expect them to go out of their way in that endeavor.     This 'hughesnet fanboy' has given about all the advice he's going to. ... View more

Satellite internet is not ideal for streaming because of the latency that's inherent in the technology due to the distance the signal has to travel.  You are doing nothing wrong, and there's likely very little to nothing you can do if streaming doesn't work well for you.  You could try turning off the video data saver, but be aware that when it's off, streaming will eat up data even faster than when the VDS is on, and you will run out of data very quickly.    Because of the issues inherent in the technology, speeds and performance aren't guaranteed (see the subscriber agreement).    Satellite TV works just fine, uses no data, and has no latency or signal loss (except sometimes during bad weather). You can get packages that have hundreds of channels, including premium ones.    @lisak119 wrote: Hi! I'm a fairly new (1 1/2 month) Hughsnet user and I can't seem to get anything to stream.  It worked fine for the first few days, but after that...nothing.  I am definitely beginning to regret choosing Hughesnet.     Any ideas on what I could be doing wrong or how to correct this?  I have 15 GBs left so I know it isn't a low data issue.   Thanks!   ... View more

Hi Ron,   Don't need to contact anyone...the extra tokens arrive a few days later.  I've used token sales several times now and it works flawlessly every time.  Just check your token balance in 5 business days and the extra tokens should be there.  ... View more

Check this thread:  https://community.hughesnet.com/t5/Tech-Support/How-do-I-set-a-parental-control-on-my-wifi-and-data-for-an/m-p/131244 ... View more

I've been looking for the GIF to no avail. LOL Cheers to @GabeU for finding it. When looking at the same site, I didn't see it at all.  ... View more

I think that' s just for new subscribers.  ... View more