About katwell29

Good morning katwell29,   Thanks for posting, that's a good question! A suspended service will resume/re-activate automatically once the suspension period is over.    I just checked your account and it is active.   Hope that clears things up!   -Liz   ... View more

I can understand your concern; the timing of all this may have had an effect, but I do see that you are pending a credit for the service plan fee you were charged for March, so this credit will be seen on your next bill.  For more details about what a seasonal suspension entails, check out our FAQ article.   -Liz     ... View more