Hey there. Internet has been down for over a week now. Initially the issue started about a month ago and I could power cycle the modem and it would temporarily fix the problem, this no longer works. System, receive, and transmit lights are not illuminating. Signal quality is at 15. Checked all coax connections, I even brought modem and router outside and hooked directly to coax going to transmitter with no signal change ( to rule out connection issues due to long length of cable). I also should mention I have the ht1100 modem. Attempted to reset modem and now it is stuck on the pointing process due to the low sqf. I’m assuming my modem is the problem, or possibly the radio considering the sqf will change 1 or 2 points if I “nudge” the satellite, and occasionally jump to 29 or so sporadically for a second or so. Any help would be appreciated
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