Thank you, Maratsade, for your considered, informative, comforting and sympathetic response. I spent over 45 years in the computer industry, many of those in sales, support, and product management. If one of my employees told a customer to cancel, if they didn't like the product, I would have fired them on the spot... We are all painfully aware of the pandemic... I have lost a dear friend to the virus and have two more on life support. I'm also 78 years old and in fear of my life if I catch the bug. Having said that, I, like most hughes customers, am confined to quarters and slowly going bat nuts. Reliance on my computer for both entertainment as well as to run my businesses is very high. I know that the system is being prioritized. I also know that my beam is supporting many sites of the Michigan Lottery... which is dying from the same list of quaranteen problems... but I'll bet that they are at much higher priority. I'm just asking for a little consideration for the helpless and downtrodden users who are still paying very high fees for service because we live in the woods and have no alternative. If you want to help, fine! If you just want to spew out insulting and offensive remarks, move on to the next client... you aren't doing me any good!
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