About Koser18

I hope this doesn't fall under the "Support" category. I'm not asking for help, I just want some feedback on the topic of router/modem connection. The guy who installed my HughesNet service told me if I connected the modem to the TV using the ethernet cable it would drain my data. So he set up the HughesNet app on my laptop and kept everything wireless. The ethernet cable was cast aside. Since then I've done some research online and found articles that say direct ethernet connections are a little faster and more reliable, and use only a tiny bit more data than wireless connections - if any. I've also come across articles advising to disconnect the cable connecting the TV and modem in order to conserve data. I'd like to know anyone's opinion and/or personal experience regarding this matter. I'm afraid to run an experiment myself in case the ethernet cable does eat data and throws me the middle finger as it watches my plan data # go to 0GB.   *Side note*  I've been reading some of the threads from various "disgruntled" customers and I love how maratsade and GabeU play Good Cop/Bad Cop to some of them. maratsade politely offers condolences and any advice that might soothe their anger. Then (if applicable) GabeU comes in and points out that the angry man/woman is mistaken about a few things and their complaint is basically not valid.    What a team! ... View more

I became a HughesNet customer / satellite internet user for the first time on April 2nd. For the first 2weeks I had certain  days where my remaining data (both Plan Data and Bonus Data) would increase; sometimes back up to the full 20GB on my plan. I've included snap screen pics of my usage history and at the top it says Used but at the bottom it says Remaining (highlighted) for the same #. I didn't understand the calculation process, but the results were sure in my favor. I thought "Wow internet data must stretch longer than mobile data." Come April 17th the usage chart showed we had 20GB of remaining Plan Data. That made me think we could switch down to the 10GB plan. When I did (April 18th) the data ran out in no time - even though we didn't add any devices/services or change our browsing/streaming habits. I called Hughes to find out what had changed to increase the amount of data we were losing daily. Unfortunately the foreign girl I talked to did not understand what I was asking and 45 minutes later I had 3 free data tokens and her brilliant advice to switch my TV from the 2.4G Network to the 5G, but no real answers. By the 23rd we were out of Plan Data. So the beginning of this month I changed back to the 20GB plan. And despite the fact that I REMOVED some devices and RESTRICTED data to certain apps, we ran out on the 11th! I've made some more changes but with such a leak I refuse to buy tokens that might last an hour or 2, so I'm waiting for the 1st when we re-up to see how fast the GB's will go now. This means we've paid for "high speed" internet but since the 12th we've had to use the degraded Data for Dummies speed internet 😒  Can anybody explain this phenomenon?     ... View more