Koser18
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Joined 4 years ago
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Re: This Looks Unfortunate
Appreciate your time. There are fewer X's now and my service seems ok. The latest state code was 12.8.7; now the state code is 0.0.0. I saw red across the board and panicked a little. There's a pie chart that says "Percent Time Spent in State (since startup)." There's a mauve colored portion that represents 58% of it and is labeled 24.1.1. Then 41% of it is green and says 0.0.0. I'm assuming green is good, but what percent is considered low/high?5.1KViews0likes1CommentRe: This Looks Unfortunate
As far as I know, this is the 1st time those red X's have showed up. I'll periodically check on it and see if it's a recurring problem (maybe identify a pattern). If it is I'll make some notes; if the X's go away I won't bother the reps. Once again, thank you. Hopefully I won't become a Support Frequent Flyer on here. It's just so convenient to be able to type any question or concern and have it addressed so quickly - without wasting a lot of time on the phone. Whether people are happy with Hughes service or not, everyone on here has to agree the Hughes Community is an excellent resource.5.1KViews0likes4Comments- 6.4KViews0likes0Comments
Re: Direct Connection vs Wireless
GabeU, You misunderstood me! I was not being sarcastic or mocking you and maratsade. It honestly tickled me to read y'all's different methods of responding to certain threads. I agree with your approach that the customer isn't ALWAYS right. I'm on your side so take it easy, Killer. Thank you for helping me understand more about my question.6.4KViews0likes0CommentsDirect Connection vs Wireless
I hope this doesn't fall under the "Support" category. I'm not asking for help, I just want some feedback on the topic of router/modem connection. The guy who installed my HughesNet service told me if I connected the modem to the TV using the ethernet cableit would drain my data. So he set up the HughesNet app on my laptop and kept everything wireless. The ethernet cable was cast aside. Since then I've done some research online and found articles that say direct ethernet connections are a little faster and more reliable, and use only a tiny bit more data than wireless connections - if any. I've also come across articles advising to disconnect the cable connecting the TV and modem in order to conserve data. I'd like to know anyone's opinion and/or personal experience regarding this matter. I'm afraid to run an experiment myself in case the ethernet cable does eat data and throws me the middle finger as it watches my plan data # go to 0GB. *Side note* I've been reading some of the threads from various "disgruntled" customers and I love how maratsade andGabeUplay Good Cop/Bad Cop to some of them.maratsadepolitely offers condolences and any advice that might soothe their anger. Then (if applicable)GabeUcomes in and points out that the angry man/woman is mistaken about a few things and their complaint is basically not valid.:smileylol: What a team!Solved6.4KViews0likes6Comments
