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Lolli

About Lolli

Freshman
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Online Status
Offline
Date Last Visited
‎12-06-2021 04:12 PM

Re: No word on refund

by Moderator in myAccount and Billing
‎12-06-2021 01:02 PM
‎12-06-2021 01:02 PM
I see, I'm sorry that was the impression that was given, I can see how that's frustrating. At least now with your service termination date coming up, the refund will come soon. Should you have any other concerns, please don't hesitate to reach out again!   -Liz ... View more

Re: Account renewed when I was trying to cancel an...

by Moderator in myAccount and Billing
‎11-08-2021 03:07 PM
‎11-08-2021 03:07 PM
Lolli,   Thank you for reaching out, and welcome to the Community! Before we proceed, I'll need a bit more information. Please send you account number or a phone number attached to the account to this link! This will help us take a look into what's going on with your account!   Thanks, Remy ... View more