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01-18-2021
09:51 PM
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12-30-2020
01:54 PM
I almost forgot. Why don't you address the other items in my post. Spam folder useless. It does nothing but let you place them in the folder. Even then, it fails to keep accurate count. The block button. Why does it not work? Why have it? Latency. There's a good one for you. How about having to close your browser to get to another hughes email account. Now, nuff said!
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12-30-2020
01:43 PM
Obviously another water carrier. How many hughes accounts do you have? I have 3. Hughes is the only entity that has or knows about those 3 accounts. I can understand the possibility of getting spam on one or another from time to time. But to get the same spam emails going to all 3 accounts at the same time? Fact not bunk! Keep carrying their water Mark. Nuff said.
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12-30-2020
12:11 PM
I will start by stating that Hughes has done the unthinkable. I have 3 separate email accounts on hughes mail. None of the 3 are in any way connected to the others. All 3 have separate contacts for different purposes. As of two weeks ago I started getting spammed. The spam hits all 3 email accounts at the same time. The same spam email to all 3 separate, not related accounts. That can mean only one thing. Hughes has sold my email addresses. Anyone else having this problem? I dump them in the spam folder but it does not stop them. I have even tried the block button. That does not work either. Hughes has so many problems, ie: latency; must close browser to get to next email account; etc., it's hard to imagine how they stay in business. Liz has carried their water for a long long time. She does the best she can. Nobody at Hughes listens to her or us. THANKS HUGHES for nothing.
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02-27-2019
09:47 AM
Liz, Here is a screen shot of the message. Not to clear but the best I could do.
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02-27-2019
09:44 AM
Gabe, I was able to open the file in word. I printed the word file. Then I scanned the printout and saved as jpeg file. Long process but it worked.
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02-27-2019
09:14 AM
Good morning again Gabe, I followed the instructions of using the windows button and print screen at the same time to save the "Please close your browser" message. I do not have a Screenshots folder in my pictures. I did however find the save in Custom destinations folder which was/is a .ms file. I tried that and photos button above won't accept that file type. Only jpg,mpg,etc. I tried this with the windows=print screen and alt+print screen. Neither would work. I am using Windows 7 and have Mozilla Firefox or Crome. Those are the only 2 browsers I use. I'll keep playing with it. Thanks again. OT
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02-27-2019
08:32 AM
Thanks Gabe, I'll try that. I have been using ALT+PrintScreen. That wouldn't work.
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02-27-2019
08:27 AM
Good morning Liz, When I click on OK it takes me back to the Hughes home screen. That used to happen automaticly when I click on Logout of email account. It happens with mozilla firefox and crome.
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02-26-2019
03:57 PM
Liz, Just signed into email from Crome and logged out and got the same message. It was a little different however. It said "my.hughesnet says Please close your browser. OK
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02-26-2019
03:49 PM
Hi again Liz, I am using Mozilla Firefox 52.9.0.. There is an update available but when I update I can not enter anything into the content area of an email. (earlier problem you addressed and I answered in private message.) I can select email recipient and enter subject but content area is dead and nothing can be entered there. So, I did a restore to take me back to an earlier date which eliminates the Mozilla update. I have gone through that process 4 times and have contacted Mozilla about the problem and they have never answered.
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02-26-2019
03:35 PM
Hi Liz, That's not how it is working. It will continue to cycle (little blue circle) and then the message pops up saying Please Close your Browser. It takes 60 to 90 seconds for the message to appear. If I click on OK, it will then log out. Not until. Normally and before this started, when I would log out it would automaticly take me back to Hughes's home page. If I don't click on OK, it times out and I get a 500 timeout error.
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02-26-2019
03:19 PM
Are you using the Photos tab in the message editor? The only time I've had trouble was when I was trying to post an animated gif that it said was too large. I tried to print screen ALT+Print Screen and then paste to comment section. Would not paste. I have never used Photos tab in message editor. Wouldn't have a clue as to how to do that. lol Tags (0) Add tags
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02-26-2019
03:14 PM
What I meant by system keeps cycling is the little blue circle keeps going round and round and then after about 60 to 90 seconds the message appears. "Please close your browser." I am almost certain it is coming from Hughes. Only happens when I am logging off a Hughes email account. I have 3 email addresses at Hughes and it happens on all 3 accounts.
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02-26-2019
08:06 AM
I have searched for an answer but found none. My problem: When logging out of any/all hughes email accounts, system continues to cycle and finally a message box appears that says, "Please close your browser." I tried to post a screen shot of the message but it won't let me. What's going on? Things I have tried, reboot modem, reboot computer, reboot linksys. Nothing helps.
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