Astaria,
It appears this is your first post. Welcome to the Community! We'd be glad to help out and take a look into this. As maratsade stated, the discount is normally supposed to be applied through Dish themselves.
I was unable to find your account through your Community profile, when attempting to look into the $31.87 charge. Please send a private message to the link provided below with your account number or a phone number tied to your account!
https://community.hughesnet.com/t5/notes/composepage/note-to-user-id/102584
Thanks,
Remy
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